Privacy Policy Commitment Statement
Your privacy is important to us. We outline how we collect, use, and protect your data throughout this policy.
Introduction to Privacy Practices
seraphexion is committed to protecting your data in accordance with Australian privacy regulations and best practice. This policy explains how we collect, use, share, and store your personal information when you engage with our website and digital services.
By using seraphexion.com, you agree to the collection and handling of your information as described here. We strive to be transparent and accountable, providing you with control and clarity over your digital privacy choices at every step.
Types of Data We Collect
We collect both direct and automatic information whenever you interact with our site, register for services, subscribe to a newsletter, or access our digital resources.
Information You Provide Directly
- • Contact details entered in forms or inquiries
- • Details provided for subscriptions or downloads
- • Content submissions or public feedback
- • Customer support communications
- • Payment details where transactions apply
Information Collected Automatically
- • Device type, browser, and operating system
- • IP address and general location at access time
- • Site navigation and usage behaviour
- • Cookies and similar tracking technologies
- • Referral sources and link clicks
How We Use Collected Data
Your data allows us to provide, operate, and enhance our website, personalise communications, and analyse user behaviour for improvement.
- • Deliver core site functionality and content
- • Respond to user inquiries and feedback
- • Send service updates or communications
- • Analyse usage trends for optimisation
- • Ensure compliance with Australian law
- • Support legitimate business operations
- • Protect our community and legitimate interests
Our Pledge: We value your trust and are committed to robust security practices to safeguard your information and respect your choices regarding personal data.
Sharing of Your Information
We only share your data when necessary for service delivery, regulatory compliance, or when legally required to do so.
Service Providers and Partners
Carefully selected partners and vendors may process data to support essential site services, analytics, or communications under strict confidentiality agreements.
Legal Requirements and Disclosure
We may disclose data to comply with Australian law or respond to lawful government or regulatory requests.
Aggregation and Anonymisation
Anonymous, aggregated information is used for research, reporting, or statistical purposes.
Your Privacy Rights and Choices
You have the right to access, correct, delete, or restrict your personal data and to withdraw consent for its use at any time.
- • You can request a copy of personal information we hold
- • You may ask for corrections to any inaccurate data
- • You may request deletion of personal information
- • Request your data in a portable format
- • Object to processing for direct marketing
- • Request limits on how your data is processed
Contact us to exercise your privacy rights or for questions about data collection and processing. We respond to rights requests as required by law.
Security and Data Protection Measures
Your information is secured by technical and organisational safeguards against unauthorised access, alteration, or misuse.
Technical Security Measures
- • Encryption of data transmissions
- • Secure server infrastructure
- • Ongoing vulnerability assessment
- • Multi-factor authentication for sensitive access
Organisational Safeguards
- • Limited staff access based on role
- • Confidentiality training and agreements
- • Internal audits and security reviews
- • Incident response protocols
Data Retention and Deletion
Personal data is retained only as long as needed for stated purposes or legal requirements, then securely deleted or anonymised.
- • Account and subscription records retention
- • Website usage and navigation data
- • Contact and support communication records
- • Transactional data for Australian tax law
- • Marketing preference and opt-in data
Retention periods meet legal and operational guidelines.
International Data Transfer Policy
If your data is transferred overseas, we ensure appropriate protection through contracts and regulatory safeguards.
- • Only when essential for service delivery
- • Safeguards aligned with Australian law
- • Standard contractual clauses in use
- • Vetting of overseas partners’ security
Cookies and Tracking Policy
We use cookies for core functionality, analytics, and to enhance user experience. Cookie use is explained in our policy.
Types of Cookies We Use
- • Enable website operations and security
- • Support analytics and site improvements
- • Deliver tailored content
- • Remember site preferences or settings
You can adjust cookie settings or opt out anytime.
Policy Updates and Changes
This policy may be updated to reflect new laws, technology, or operational practices. Changes posted here are effective upon update.
- • Notice on our website before updates
- • Direct email if you subscribe to notices
- • Date of the latest policy published
- • Ongoing rights to review changes
Review this page regularly for any changes.
Contact for Privacy Inquiries
Reach out for any privacy questions or concerns.
seraphexion
365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61-8-6586-7327
Email: content@seraphexion.com
Last updated: October 30, 2025
Effective from: October 30, 2025